Terms of Use

1. Acceptance of Terms

When you use Forward Tech Box services at forwardtechbox.com, you're entering into an agreement with us. These terms govern your access to our financial analysis platform and all related services we provide. If something here doesn't work for you, we'd rather you didn't use our services than proceed uncomfortably.

We update these terms occasionally. Major changes get announced through email or prominent notices on our platform. Continued use after changes means you're okay with the new terms. You can always check back here for the current version.

2. Service Description

Forward Tech Box provides financial analysis tools designed to support business decision-making. Our platform processes financial data and generates insights that can inform your business strategy. We're here to help you understand your numbers better.

What we offer:

• Financial data analysis and visualization tools
• Business performance metrics and reporting
• Trend analysis and forecasting capabilities
• Custom dashboard creation for your specific needs
• Integration with common business software platforms

Our services are meant to complement your existing financial processes, not replace professional accounting or financial advice. Think of us as another tool in your decision-making toolkit.

3. User Accounts and Registration

You need an account to use our services. During registration, provide accurate information. We're not trying to be nosy, but incorrect details can affect service delivery and support quality.

Account Security

You're responsible for maintaining the confidentiality of your account credentials. If you suspect unauthorized access, let us know immediately at [email protected]. We'll help secure your account and investigate the issue.

Don't share your login details. Each account is meant for individual or organizational use as specified during registration. Multi-user accounts require appropriate subscription levels.

Account Termination

You can close your account anytime through your account settings. We retain certain data as required by law or legitimate business purposes, but your active data gets removed according to our data retention policies.

4. User Obligations and Conduct

Using our platform comes with some basic responsibilities. Most of this is common sense, but we'll spell it out anyway.

Specifically, don't:

• Attempt to gain unauthorized access to our systems or other users' accounts
• Use automated systems to scrape or download content from our platform
• Upload malicious code, viruses, or anything designed to disrupt service
• Impersonate others or misrepresent your affiliation with any person or entity
• Use our services to store or transmit illegal content
• Interfere with other users' ability to access or use the platform
• Reverse engineer, decompile, or attempt to extract source code from our software

We reserve the right to suspend or terminate accounts that violate these terms. Serious violations might result in legal action, though we prefer to resolve issues through communication first.

5. Data and Privacy

Your financial data is sensitive, and we treat it that way. Our data handling practices are detailed in our Privacy Policy, but here are the key points relevant to these terms.

Data You Provide

You retain ownership of all data you upload to our platform. By using our services, you grant us permission to process this data to provide the services you've requested. We don't sell your data to third parties or use it for purposes unrelated to serving you.

Data Security

We employ industry-standard security measures to protect your information. This includes encryption during transmission and storage, regular security audits, and strict access controls for our team members.

However, no system is completely secure. While we work hard to protect your data, we can't guarantee absolute security. You should maintain your own backups of important financial information.

Data Processing Location

Our services operate primarily from servers located in secure data centers. Some data processing might occur in different geographic locations to ensure service reliability and performance.

6. Payment Terms and Subscriptions

Our services operate on a subscription basis with different tiers available. Pricing information is available on our website and subject to change with reasonable notice.

Billing and Payments

Subscriptions are billed in advance on a monthly or annual basis, depending on your chosen plan. Payment is due at the start of each billing cycle. We accept major credit cards and bank transfers for annual plans.

Failed payments result in service suspension after a grace period. We'll notify you before suspending access, giving you time to update payment information.

Refunds and Cancellations

You can cancel your subscription anytime. Cancellations take effect at the end of your current billing period. We don't offer partial refunds for unused portions of subscription periods, except as required by law or in cases where we've failed to deliver promised services.

If you're unhappy with our service within the first 14 days of your initial subscription, contact us. We'll work with you to address concerns or process a refund if we can't resolve the issue.

7. Intellectual Property Rights

The Forward Tech Box platform, including its software, design, text, graphics, and other content, is protected by copyright and other intellectual property laws. We retain all rights to our intellectual property.

Your subscription grants you a limited, non-exclusive, non-transferable license to use our services for their intended purpose. This license doesn't give you ownership rights or permission to reproduce, modify, or distribute our platform or its components.

User-Generated Content

Content you create using our tools (like custom reports or dashboards) belongs to you. However, you grant us a limited license to host and process this content as necessary to provide our services.

8. Service Availability and Modifications

We strive for high availability but can't guarantee uninterrupted service. Maintenance, updates, and unforeseen technical issues occasionally require downtime. We schedule maintenance during low-usage periods when possible and provide advance notice for planned outages.

We regularly improve our platform by adding features and refining existing ones. Sometimes we remove features that aren't working out. Significant changes get announced in advance, but minor adjustments happen continuously as part of normal platform evolution.

9. Limitation of Liability

Our services support business decision-making, but those decisions remain yours. We provide tools and analysis, not financial advice or guarantees about business outcomes.

To the maximum extent permitted by law, Forward Tech Box and its affiliates aren't liable for indirect, incidental, consequential, or punitive damages arising from your use of our services. This includes loss of profits, data, or business opportunities, even if we've been advised of such possibilities.

Our total liability for any claims related to our services is limited to the amount you've paid us in the twelve months preceding the claim. Some jurisdictions don't allow certain liability limitations, so some of these may not apply to you.

Service Accuracy

We work to ensure our analysis tools produce accurate results, but errors can occur. You should verify important calculations and consult qualified professionals for significant business decisions. We're not liable for decisions made based solely on our platform's output.

10. Indemnification

You agree to indemnify and hold Forward Tech Box harmless from claims, damages, and expenses (including reasonable legal fees) arising from your use of our services, violation of these terms, or infringement of any third-party rights.

This means if your actions using our platform result in legal claims against us, you're responsible for those costs. We'll notify you of such claims and cooperate in defense efforts.

11. Governing Law and Disputes

These terms are governed by the laws of Thailand, where our company is registered. Any disputes arising from these terms or our services will be resolved in Thai courts.

Dispute Resolution

Before filing any formal legal action, we encourage you to contact us directly. Most issues can be resolved through conversation. If we can't reach a resolution informally, you agree to attempt mediation before pursuing litigation.

For small claims (under the jurisdictional limit in your area), you may pursue resolution in small claims court instead of formal litigation.

12. Third-Party Services and Links

Our platform integrates with various third-party services and may contain links to external websites. We don't control these third parties and aren't responsible for their content, privacy practices, or terms of service.

When you connect third-party services to our platform, you're subject to both our terms and theirs. Review their terms before integrating external services.

13. Changes to These Terms

Business needs and legal requirements evolve, so these terms might change. We'll notify you of material changes through email or prominent platform notices at least 30 days before they take effect.

Continued use of our services after changes become effective constitutes acceptance of the updated terms. If you disagree with changes, you can cancel your subscription before they take effect.

14. Severability and Waiver

If any provision of these terms is found unenforceable, the remaining provisions continue in full effect. We'll replace unenforceable provisions with valid ones that most closely match the original intent.

Our failure to enforce any right or provision doesn't constitute a waiver of that right. We reserve all rights even if we don't always exercise them immediately.

15. Entire Agreement

These terms, along with our Privacy Policy and any additional agreements you've entered with us, constitute the entire agreement between you and Forward Tech Box regarding our services. They supersede any prior agreements or understandings.

Any additional terms for specific features or services will be presented when you access those features and become part of this overall agreement.